Why Can’t I Delete Certain Customers?

A partner's profile gives you a clear overview of their key details and contact information.

You cannot delete certain customers in Balabook if there is at least one transaction (such as an invoice, bill, payment, or journal entry) recorded under their profile. This is to preserve the accuracy and integrity of your financial records. If you no longer need the customer, you can archive them instead.

Written by

Alexandra Kyriacou