- From the left-side menu , click Sales > Invoices.
- Locate the invoice you want to issue a credit note for.
- Click the 'Actions' button in the top-right corner and select 'New Credit Note'.
- The system will generate a credit note linked to the original invoice.
- Review or adjust the details as needed, then click 'Save' to create a draft.
- To finalize it, click 'Actions' and select 'Approve'.
