How to Add a Customer or Vendor

In Balabook, a Customer is anyone you sell your products or services to, while a Vendor is someone you purchase goods or services from. You can easily manage both types of partners by creating and storing their details in your account. This allows you to send invoices, receipts, and keep track of transactions efficiently.

If you have many customers or vendors to add, you can save time by importing them in bulk (The technical team can to this) .

  1. On the left-side menu, click Partners.
  2. At the top right of the Customers page, click 'New Partner'.
  3. Fill in the necessary details: Legal Name of the customer or vendor, VAT Number (if applicable) ,Relationship: Select whether this is a Customer or Vendor.
  4. Add Contact Information: In the Contacts section, you can add one or more contact persons for each partner.
  5. Select the Contact Type (e.g. Primary, Sales, Procurement, or Other)
  6. Add their email address and phone number
  7. To add more contacts, click 'Add Contact'. This is useful if you want to send invoices or communications to multiple people at once.
  8. The currency will default to your business’s base currency, but you can change it per partner. Any transactions (like invoices or bills) will use the selected currency automatically.
  9. Enter your partner’s address and specify the type (e.g. Billing, Shipping, Store Location).
  10. You can add multiple addresses if needed by clicking “Add Address”.
  11. Once all the necessary information is filled out, click 'Save' to create your customer or vendor profile.

For additional guidance, you can view the tutorial here.

Written by

Alexandra Kyriacou