Troubleshoot Customers not Receiving Invoices Sent Through Balabook

If your customers are not receiving the invoices you send through Balabook, there are a few troubleshooting steps you can take.

Actions You Can Take:

  1. Have your customers check the filters in their email account and their junk/spam folders.
  2. Check if you are using the right email.

Written by

Alexandra Kyriacou