What to Do if You Can't Find Your Balabook Account

There are Two Ways to Create a Balabook Account:

1. Set up your account directly with Balabook using an email address and password.
2. Sign up with your existing Google account.

If your data appears to have disappeared, you may have accidentally clicked Sign Up instead of Sign In. To resolve this:

1. At the bottom left corner, click on the business name, then Sign out to return to the login page.
2. If you created a Balabook account with a unique password, enter the email address and password. If you’ve forgotten your password, click Forgot it? to reset.
3. If you used Google to sign up, click Sign in with Google. Click your business name at the top right to switch between businesses, if applicable.

If you cannot find your original account, try to:

- Log in with a different email address.
- Check your browser history to return to a previously successful login page.
- Verify you’re using the correct Google account. If you have multiple Google accounts, log out of all and sign in only with the account used for Balabook.